The Charter Agency is strictly an online booking platform for the service providers listed in our website. Each vessel, watercraft and service providers operate independently and carries its own service contract as well as liability insurance. The Charter Agency has no liability and will make no refund in the event of charter operations delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and will have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.